Surat District Cooperative Milk Producers Union : Enterprise-wide Digitization

Buhler India claims that its older ERP deployment is a 'dead horse' as it was

implemented at the stage where it was to support the basic requirement of the

business. As business grew, Buhler needed a system that could completely

integrate the system from a system oriented approach, ensuring realignment of

roles according to the global processes and compliances, highly secured and

centralized data, and data transparency with quick and effective report

generation. Buhler claims to have started to realize the ROI within the first

year itself.

Buhler claims that the deployment was carried out with least downtime and

completely internally. The total deployment cost was 1.12 crore, with an

expected ROI of 2.5 years and a productive life in excess of 10 years. In short,

the company has started seeing the benefits of deployment which was

conceptualized to accommodate the local Indian requirement and sync it up to the

global template. At the same time, the global template is not to be disturbed

and ensures that the business process is in line with the global process within

Buhler, and among its associates.