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Table : ERP, CRM and SCM

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PCQ Bureau
New Update

Company and Project Name

What they deployed

Project Head

Implementation Partner

ERP, CRM and SCM

Xenolith Technologies' MS Dynamics AX Implementation

All five companies across India are
involved in rental services with different set of asset/machine/tower/rig
management modules implemented. Maintenance & CRM is a very big chalenge to
implement in such a company where billing logic is changing day by day. The
company deployed MS Dynamics AX to manage Finance & Accounts, Supply Chain
Mangement, CRM and HR. The deployment made these operations quite smooth and
efficient.
Vikrant Verma -Manager In house
Ratna Sagar's Order Processing System The sales order processing was not done
systematically. Users always bypassed the right processes. Through this
deployment in Delhi, the company gets cost details for each subcontract
order process wise for Printing /Cutting / Lamination /Binding, etc, and in
a systematic manner. Now all users are getting their reports from system and
more than 80% are satisfied.
Gautam Sirker Corporateserve Consulting
Bertelsmann Marketing Services' Arvato
Project
The problem faced by the company in
Gurgaon was to manage financials for IFRS as well as Indian Act. So they did
customization to Save IFRS entries in separate tables. One of the benefits
is that the client is maintaining both the books in same database and is
very satisfied.
Debasish Roy Corporateserve Consulting
Netmagic Solutions' SAP Implementation They needed to integrate the applications
across the Sales Offices and Data Center's to achieve a high level of
synchronization in processes. They implemented the SAP ECC6.0 solution
across the company. The benefits include: Improved Customer Handling and
Contract Management, efficiency in tracking tickets raised to data centers,
and single online system for Finance and Controlling.
Rajeev Gopinath, CFO CSC
Naprod Lifescience's ERP Implementation The company had been running outmoded
systems which could no longer keep pace with its expanding operations. They
implemented the MS Dynamics NAV in Mumbai and developed a tailored solution
to cater to Naprod's multiple business streams. The quantifiable benefits
incurred include: enhanced visibility, iintegrating disparate information
systems throughout the company, they were able to gain 100 percent
visibility into the manufacturing side of the business.
Manoj Agarwal-IT Manager Tectura Infotech
Hindustan Gums and Chemicals' ERP
Implementation
The company has a complex manufacturing
process as different products need to be manufactured using several methods.
They need to adhere to quality checks and monitor information across stages.
They implemented Microsoft Dynamics ERP that lets them all these processes
and also keep a tight watch over their sales, materials procurement, and
finance and accounts.
V K Sharada, VP-IT Tectura Infotech
HDFC Standard Life Insurance's Project
Fusion
The company was using multiple systems to
gather the accounting data. It has more than 1000 branches across the
country, with HO in Mumbai. This was not only inefficient way but was also
leading to lot of data discrepancies. They implemented SAP R/3 ECC 6.0
solution for its back end operations. Now, apart from making the system far
more efficient, the system also helps the management to know the revenue
numbers across various parameters on a daily basis.
Anil Nadkarni TCS
Konkola Copper Mines' TT SAP The existing system Ellipse was working in
the Metal and Mining industry, where plant maintenance and production were
critical. However, lack of controls on inventory, led to huge amounts locked
in inventory. Now, they deployed SAP with MM,PP,PM,QM,SD,FICO,HR. So, they
now have control over inventory, quick approvals of PO, visibility of
information across organization. Also, the same information is shared with
all, and everybody is on the same page.
Jeyakumar Janakraj -
Director and Arun Phadke — CIO
In house
Almondz Global Securities's Business
Processes &Productivity
Founded in 1994, AGSL has grown its
business incredibly. To enhance the market presence, we needed a relevant
system that would deliver high quality contact/account management, customer
service, data security and MIS reports. The need was to implement an
effective CRM system, which should not only meet the immediate business
requirements but also monitor its competition and prepare reports to help
plan future strategies. We have deployed MS Dynamics CRM at New Delhi. The
solution helped Almondz to easily synchronize with the LD system and respond
faster on customer queries.
Lokesh Bahri (VP-Retail
Equity Broking)
Religare Technologies
Hero Honda's PASSPORT TO GOOD LIFE Hero Honda Motors was the first Indian
Two-wheeler Company, to launch Customer Relationship Program in the year
2001,
Vijay Sethi - Vice
President IS and CIO
Result McCann
  christened as Hero Honda Passport Program
(HHPP). The Passport Program has a membership of over 4 million users. The
passport program was completely managed manually and so they felt the need
to change to digitization of the process. The Manual process was difficult
to manage and there were always challenges in ensuring authenticity of the
data. So they came out with a new program called the 'Goodlife', a magnetic
card based program.
   
Highbar Technologies's ERP as business
tool
Montecarlo is experiencing a rapid growth
and so a need was felt to have strong and rugged software that integrates
its business functions. There was non-availability of real-time data of
business operations. Existing ERP was not able to provide project mgmt and
costing information. Highbar Technologies implemented SAP ERP at Montecarlo
constructuions. Highbar Technologies helped in change mgmt and adoption of
SAP work culture across organization in Ahmedabad.
Mrunal Patel Highbar Technologies
Sulphur Mills' Tally.ERP 9 Montecarlo is experiencing a rapid growth
and so a need was felt to have strong and rugged software that integrates
its business functions. There was non-availability of real-time data of
business operations. Existing ERP was not able to provide project mgmt and
costing information. Highbar Technologies implemented SAP ERP at Montecarlo
constructuions. Highbar Technologies helped in change mgmt and adoption of
SAP work culture across organization in Ahmedabad.
  Highbar Technologies
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