Tag "IoT-Enabled Customer Experience (CX) Report"

Here’s Why India is Ahead of Several Markets in Adopting IoT to Improve Customer Experience

by March 14, 2017

Genesys has released The 2016 IoT-Enabled Customer Experience (CX) Report. Interestingly, the research reveals India ranks the second highest, behind China, in IoT-Enabled customer maturity compared with other APAC …

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