Tag "Omnichannel"

Adopting the OmniChannel Framework – Need of the hour in the industry

by December 29, 2017

Contributed By Raj Mruthyunjayappa, Managing Director, Talisma Corporation Businesses today do interact and provide services to customers across channels in the industry. But what matters is the depth and width of …

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Bridge the Divide Between Digital and Analogue to Enhance Omnichannel Customer Experience

by December 5, 2016

It’s no longer brick and mortar stores vs e-commerce, omnichannel is the new reality for success among retailers. If your strategy is to first ‘wow’ customers by going digital out, make …

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