Tag "Salesforce"

Godrej Group: Raising Social Quotient

by January 31, 2019

Solutions Requirement For Godrej Group – Consumer Product Group, achieving the 2020 vision has necessitated a transformational shift in customer engagement. Godrej Group’s proactive approach to online engagement is a huge …

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Electrotherm: Enhancing Business Productivity

by January 11, 2019

Solution Requirement Rapid growth has nearly eclipsed its operational capability, triggering an ambitious digital transformation. The primary objective is to connect management and every business line with a seamless flow of …

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DTDC: Tech Delivers Value

by January 7, 2019

Solution Requirement One of the biggest challenges DTDC faced in growing the business has been scaling its support services. Service expectations have changed significantly since DTDC opened its first outlet. Customers …

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Snapdeal delivers personalised experiences to its customers and merchants with Salesforce

by December 7, 2018

The e-commerce landscape in India is undergoing a drastic transformation. Online marketplaces are redefining consumer experiences for over 90 million Indian shoppers. The increased adoption of smartphones has also created …

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Havells: Transforming Salesforce

by November 25, 2018

Solution Requirement Managing the sales activities is a challenging task for Havells with their extensive sales undertakings. The challenge is to fit the portability in sales intelligence, stocking the distributed sales …

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Cosmo Films: Empowering Sales Performance

by November 23, 2018

Solution Requirement Many of the Cosmo Films sales and customer service functions were being managed manually via email and spreadsheets. Delays in responding to customer queries and service complaints were eroding …

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UFlex: Flexing Tech Muscle

by July 30, 2018

Solution Requirement To increase revenue opportunities and create competitive advantage, UFlex wanted to build an integrated CRM platform to automate its sales processes and enable mobile access to customer information. Many …

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United Breweries: Get Tipsy with Tech

by July 30, 2018

Business Requirement In India, one out of every two bottles of beer sold comes from United Breweries. That’s a healthy market share for the company also known as UBL. Nevertheless, maintaining …

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URBAN LADDER: Scaling the Tech Ladder

by July 30, 2018

Solution Requirement Innovative design and customer centricity are attributes shared by many disruptors and it’s no different for Urban Ladder. In just three years the company has become India’s leading online …

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Babajob: Technology for Grey Collar

by July 2, 2018

Solution Requirement About six million job seekers in India have turned to Babajob to find their next role. Far from your average jobs board, the fast-growing platform is changing the face …

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5 Trends Shaping the Future of Sales

by May 31, 2018

Authored By: Lynne Zaledonis, Senior Director of Product Marketing,  Salesforce Customer expectations are skyrocketing, and it’s changing what it means to be a successful businessperson in any role. Today, we live …

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Salesforce Announces Financial Services Cloud for Retail Banking

by October 30, 2017

Salesforce announced Financial Services Cloud for Retail Banking, a new industry application that enables retail banks to deliver the highly personalized, intelligent and connected banking experiences that consumers expect. Now …

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Intel, Salesforce, eBay, Sony and others join the grand AI partnership club

by May 19, 2017

Adding more ammunition to the grand AI alliance, Intel, Salesforce, eBay, Sony, SAP, McKinsey & Company, Zalando and Cogitai …

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Why Blackberry Security for Enterprises Matters

by June 9, 2016

BlackBerry Limited has announced WatchDox by BlackBerry Email Protector, an entirely new offering that provides businesses with the means of automatically controlling and securing files sent through email by embedding …

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Salesforce Eyeing Indian CRM Market, Click to Know Why

by June 7, 2016

Hyderabad, India: Salesforce has announced its Center of Excellence in Hyderabad. Likely to be operational by Dec 2016, this 200,000 sq ft facility is planned to be one of the …

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