by January 24, 2012 0 comments

This alliance will further strengthen WNS’s capabilities in providing a “one-stop-shop” technology platform to its customers across O2C processes. This will enable WNS to offer “Best in Class”, “Multi-Domain” and “Multi-Lingual” O2C Solutions across various industries.

“Today, our clients want compelling and collaborated business solutions, which give them immediate value by improving business processes and speed-to-market solutions while reducing costs,” said Keshav R. Murugesh, Group CEO, WNS. “WNS & will combine strengths to deliver valuable solutions that provide enhanced customer service, superior data for decision making, improved compliance and reduced risk.”

“We are pleased to join forces with WNS. provides an on-demand customer collaboration platform of rich business applications, that enables users across multiple industries to manage the entire ecommerce cycle from products to O2C leveraging the services of the cloud,” said Jagdish Talreja, CEO –

The single Web-based platform with transformational business services will enable WNS to create a highly scalable and platform-independent solution, which would favorably position WNS in the O2C space. WNS will leverage CoAction’s O2C platform to provide a single platform for enterprise collaboration across O2C processes in order to:

— Enable superior performance in terms of cash, cost and service metrics.
— Maximizing cash flow and reduce costs; and
— Facilitate real time control gained through an integrated view of the processes

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