Xiaomi Introduces 'Pick Mi Up' Home Service in India

With the release of "Pick Mi Up," Xiaomi India offers Redmi and Xiaomi consumers a home pick-up service through the Xiaomi Service+ app. Both access to support features and easy smartphone repairs are provided.

The 'Pick Mi Up' service, according to a report by Pricebaba, provides a hassle-free way to repair your smartphone. Installing the Xiaomi Service+ app, selecting the "Pick Mi" option, and providing the necessary details are all that is needed to start a pickup and drop-off service for your device.

How will Xiaomi Operate and benefit the customers via the Pick Mi Up service?

The Xiaomi Service app gives users of Xiaomi and Redmi devices access to several additional support features. These include remote demos, self-help resources, chat options with a bot or live agent, appointment scheduling, location center services, and more.

Customers also have the opportunity to check the prices of spare parts and assess the warranty status of their equipment. People who have already sent in their device for repair can track its status through the app.

How much is this Pick Mi Up service going to cost the user?

Pickup and drop-off service is available at Rs. 199 plus GST, while individual pick-up or drop-off service is Rs. 99 plus GST/pc. You can get the Xiaomi Service app from the Play Store.

Meanwhile, Xiaomi Corp. announced better-than-expected profits in the smartphone market due to austerity measures and a focus on more expensive mobile devices. The company's net profit doubled to 3.67 billion yuan in the three months ended June, according to a report published by Bloomberg News.

However, the average estimate for Xiaomi's net profit was 3.16 billion yuan. Net sales fell less than expected by 4 percent to 67.4 billion yuan, paring the decline from previous quarters when the smartphone market was at its worst, according to the report.

The Beijing-based smartphone company has been spending on cuts that have helped stabilize the bottom line during China's faltering economic recovery. The domestic mobile phone market is now showing signs of bottoming out, reports Bloomberg.