Tag "HCL"

HCL Launches A.I–Powered Process Transformation Platform

by August 16, 2017

HCL Technologies (HCL) launches A.I–powered solutions to transform entire IT services landscapes as well as business processes and application engineering processes. HCL has recently launched ‘Cognitive Orchestrated Process Autonomics (COPA)’ Platform …

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Field Force Automation Helps HCL Improve CSAT by 92%

by April 15, 2015

A combination of a mobile app, GPS, and back-end CRM helps the company ensure that the right Field Engineer reaches the right customer quickly and resolve the query on time. Ensuring …

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