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Over the past decade, India’s digital economy has witnessed sustained acceleration, underpinned by the twin forces of affordable mobile connectivity and rising smartphone penetration. Today, India is one of the world’s largest and fastest-growing digital consumer markets, fuelled by a powerful synergy between forward-thinking public policy and proactive private-sector innovation all built on the bedrock of affordable smartphones. This momentum is enabling both Urban and Aspirational India to bridge the digital divide, bringing millions of new users into the rapidly expanding digital economy.
Driving India’s Digital Growth
Across India, vibrant digital ecosystems are reshaping key sectors such as education, agriculture, retail, and healthcare. These ecosystems are not only enhancing efficiency and access but are also fundamentally transforming how people live, work, and prosper in India’s digital-first future.
Central to this growth story is the progressive democratization of connectivity initially driven by the nationwide proliferation of 4G over the past decade and beyond, and, more recently, by the rapid scale-up of 5G over the last five years.
This shift has catalyzed the integration of not only Urban India but also consumers from Aspirational India into the digital mainstream economy. Insights from CyberMedia Research (CMR) point to an accelerated transformation made possible by a combination of forward-looking telecom policies, market disruption led by Jio’s entry, and the emergence of an increasingly accessible and competitive smartphone ecosystem.
The 4G Catalyst
The launch of Reliance Jio in September 2016 marked a pivotal point in India’s telecom landscape. Jio accelerated 4G adoption at an unprecedented scale. By 2017, 4G had become mainstream in India’s smartphone market. The INR 15,000– 20,000 segment rapidly evolved into a high-volume category, with significant hardware enhancements including better processors, improved cameras, and enhanced battery life. By the end of 2020, 4G device penetration had reached >95% across India. Much of this growth was driven by price-sensitive, rural, and semi-urban consumers who relied on their smartphones as the primary mode of internet access.
Smartphone brands, including Xiaomi and Samsung, played crucial roles in lowering the entry barriers by offering affordable 4G smartphones packed with competitive features. This foundational shift laid the groundwork for digital inclusion. Affordable smartphones made access to government services, online education, digital payments, and agritech platforms feasible for many who previously faced infrastructural or cost-related hurdles. However, affordability alone was not sufficient to overcome other barriers such as digital literacy, language diversity, and uneven service delivery, highlighting the need for a comprehensive approach.
Mainstreaming 5G
As India prepared for the commercial rollout of 5G, the concern within the ecosystem was whether 5G would follow the trajectory seen in developed markets—remaining confined to premium devices for an extended period. That risk was especially relevant in India, where a significant portion of the population remains price-sensitive, and where mid-tier smartphones represent the primary gateway to the internet.
A key enabler of widespread 5G adoption has been the availability of affordable 5G smartphones in the ₹15,000–₹18,000 price band. Smartphone OEMs, such as Xiaomi and Samsung played a central role in driving 5G accessibility at scale. This enabled 5G to move beyond merely the early adopters and high-income segments, expanding into Tier II and III markets and capturing the attention of Aspirational India’s digitally aspirational consumers.
While other smartphone OEMs followed a staggered approach to introducing 5G across portfolios and price-points, Xiaomi took a different approach. Xiaomi’s approach and efforts for consistently fostering 5G democratization in the ₹15,000–₹20,000 segment marked by strategic pricing, consistent product innovation, and strong channel execution has been one of several factors contributing to the foundation of inclusive digital growth.
According to insights from CyberMedia Research (CMR), Redmi’s 5G smartphone shipments in the ₹15,000–₹20,000 segment have shown consistent and sustained momentum, In 2022, Redmi recorded a remarkable 190% year-on-year (YoY) growth in 5G shipments, followed by a 40% growth in 2023. Most notably, in 2024, shipments surged again by 120% YoY. This steady growth in 5G adoption contributed to democratizing access to next-generation connectivity while strengthening consumer confidence and uptake for affordable, future-ready 5G-capable smartphones. Through successive Redmi generations, including Redmi 12 5G and Redmi 13C 5G, Xiaomi has steadily expanded 5G access in under ₹18,000 price band while simultaneously enhancing the consumer value proposition.
These smartphones brought in features like AMOLED displays, fast charging, higher refresh rates, and robust software support features typically associated with higher-end smartphones at more accessible price points. For many users in Bharat, the Redmi became an enabler of digital participation whether for online education, remote work, healthcare access, or commerce.
With more 5G-ready devices in the hands of consumers, network operators were incentivized to expand infrastructure rollouts beyond urban centres, accelerating rural 5G deployment.
Affordable 5G smartphones are opening new doors for Aspirational India, making essential digital services more accessible than ever. In healthcare, for instance, high-definition video calls are helping people in remote areas connect with doctors without having to travel long distances. In farming, 5G is helping monitor crops and use resources more wisely, boosting both yields and sustainability. And when it comes to education, virtual classrooms are reaching students in places where schools may lack resources, giving them a chance to learn and grow no matter where they are.
Enabling Access at Scale
India’s digital economy is projected to surpass $1Tn by 2030, expected to contribute nearly 20% of the nation’s GDP. A significant portion of this growth will come from Aspirational India.
With 5G coverage now reaching nearly the entire nation, the emphasis must shift to sustaining and deepening adoption of affordable, high-performance 5G smartphones that meet the diverse needs of India’s emerging digital consumers. Offering advanced features at accessible price points will be essential to drive deeper penetration and enable millions to participate fully in the digital economy.
Authored By~
Prabhu Ram, Vice President, Industry Research Group (IRG) at CyberMedia Research (CMR)
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