The Unexpected Ways GenAI and Cloud Are Transforming Enterprises

What happens when GenAI and cloud join forces? From RAG agents replacing manuals to AI-driven fraud detection, enterprises are quietly rewriting their playbooks—faster, smarter, and without looking back.

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The Unexpected Ways GenAI and Cloud Are Transforming Enterprises
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Cloud and AI are not buzzwords anymore, they are the engines that will power the coming era of enterprise transformation. However, are enterprises prepared to unlock the full value that cloud and AI bring together? The current technology environment has become ever more complex and challenging due to the fact that enterprises have to manage workloads in the cloud, on-premises infrastructure, and edge cloud. These challenges require cloud solutions that are flexible enough to provide full cloud services globally, on multiple clouds, or from customers' own data centers to support the required enterprise agility.

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There enters Generative AI, which will reshape the way enterprises will function. But the fulfillment of this potential is dependent on a carefully planned approach that focuses on security, resilience, and sound governance. This article will examine the important trends that are at play within the sector and explore the important potential that the combination of cloud computing and artificial intelligence has to deliver for GenAI and Cloud for Enterprise Transformation.

How GenAI is Reshaping Work

GenAI is a key enabler of innovation and a sector changer that redesigns processes and functions. Starting with customer service delivery, through to business operations, GenAI solutions will play a crucial role in staying at the cutting edge. As more businesses turn to GenAI and combine these systems with conventional AI, they have noticed improvements in decision-making, content development, and customer personalization. This is because all these functions have been optimized, allowing businesses to work more effectively, thanks to cloud and on-premises infrastructure.

For instance, in the retail industry, the GenAI model can assist in the optimization of the whole value chain, ranging from the procurement process to the marketing aspect, while at the same time offering personalized services that enhance consumer engagement. In the energy industry, the GenAI tariff optimization platform may assist in the achievement of sustainability.

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For non-tech teams, GenAI can also help optimize processes, making it easier to perform day-to-day, manual, and time-consuming tasks. For instance, a maintenance engineer can utilize a retrieval augmented generation (RAG) agent to formulate questions and provide immediate answers without browsing through books. Again, a wealth management executive can utilize GenAI to derive insights, formulate follow-up questions, as well as provide recommendations, all within seconds.

These are far from theories; instead, they are practical demonstrations of how GenAI is disrupting industries and businesses. From assisting in increasing productivity to customizing customer engagement, GenAI is changing business operations and increasing efficiency. Far from being a standalone component in technological trends, GenAI is working in tandem with other major trends, including the adoption of multicloud solutions, driving GenAI enterprise transformation.

Multicloud Strategies

Organizations are increasingly turning to multicloud strategies in order to gain the best services offered by different service providers. A multicloud strategy is much beyond having no vendor lock-in; instead, the focus is on optimizing costs and performance and building business continuity and resilience through geographic diversity of data gravity centers. A business can achieve flexibility and scalability through multiple service offerings by different cloud service providers.

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The factors driving this are closeness to customers and low latency, thus pressuring companies to look for a provider who is closer to their customers. The Multicloud strategy for AI is grounded on the rising concept of hyperscalers' collaboration. The effect is an interconnection to the leading players in the market and a simplified multicloud connect that moves enterprise data closer to enterprise applications. The multicloud state of affairs is not just an idea; it is actually the building block on which enterprises are basing their digital future. With more enterprises using a combination of platforms, the need to develop appropriate solutions is imperative.

Industry Specific Cloud Solutions

Personalized cloud computing solutions are the need of the hour for the highly regulated and data-sensitive industries of healthcare, finance, and the government. These customized solutions improve the security features, enable compliance, and facilitate innovation with the help of gen AI and sustainable technologies. Industry specific cloud solutions 2025 include isolated/situationally air-gapped regions for the government/defense sector and sustainable regions for geographical data.

Evolving Security and Compliance

With the rising number of cyber threats, regulations, and the need for protecting critical business data, advanced cyber security and compliance practices are essential for every company. AI and genAI are also impacting this sector and changing it by providing real-time threat protection, risk assessment, and improving fraud analysis using anomaly analysis.

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In contrast to the traditional approach to AI systems, the genAI system learns and adjusts in real-time and creates virtual data for learning from it and developing situations for novel threats. Additionally, the technology enhances the following aspects with automation: Compliance with rules through workflows, privacy of data, and leakage and insider threats. However, they also pose threats associated with bias and abuse.

Through leveraging AI and genAI with effective supervision, companies can enhance security and provide solutions to the problem of compliance. The rise of Generative AI security and compliance concerns further reinforces the need for robust governance and ethical implementation in enterprise environments.

Embracing AI and cloud technology allows organizations to adapt, innovate, and sustain success. Organizations should apply their focus on resilience, security, and effective governance to rapidly integrate genAI systems within their operations. The journey of GenAI and Cloud for Enterprise Transformation is not a future vision—it is actively unfolding, redefining the way industries operate, engage, and grow.

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                                                                                                          Author: 

Sreekumar Sreedharan, SVP and Service Offering Head, Oracle Practice, Infosys

And

Erik Bergenholtz, VP, Strategy and Operations, Oracle

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