Here is how to check if your MacBook Pro is at risk

by June 23, 2019 0 comments

Tech giant Apple has found that few of the MacBook Pro’s sold between September 2015 to February 2017 pose a safety risk. And to solve the issue, Apple has announced a voluntary recall of a those affected older generation 15-inch MacBook Pro units which contain a battery that may overheat and pose a safety risk. According to Apple, the units sold primarily between September 2015 and February 2017 are at safety risk and can be identified by their product serial number.

Any other 15-inch MacBook Pro sold later than February of 2017 aren’t affected.

Here is how to check if your MacBook Pro is at risk

Taking customer safety, a top priority, Apple has asked customers to stop using affected 15-inch MacBook Pro units. Customers should visit apple.com/support/15-inch-macbook-pro-battery-recall for details on product eligibility and how to have a battery replaced, free of charge.

If you aren’t aware of your model number, choose About This Mac from the Apple menu in the upper-left corner of your screen. For instance, if you have purchased the 15-inch MacBook Pro say somewhere around mid of 2015, enter your computer’s serial number on the programme page to see if it is eligible for a battery replacement.

Here is how to replace the battery free of cost

If the selected unit is found affected, choose any one of the service options below to have your battery replaced free of cost. In all the mentioned below cases, your MacBook Pro will be sent to an Apple Repair Centre for service.

Check for an Apple Authorised Service Provider.

Schedule an appointment at an Apple Retail Store.

Call Apple Support to arrange mail-in service via the Apple Repair Centre.

And lastly, before sending the affected devices please back up your data.

The Macbook Pro’s if found affected are allowed a free battery replacement, however, if you would like to arrange paid service for any additional issue please contact Apple Support or speak with an advisor. Keep in mind that this global battery  replacement programme doesn’t extend the standard warranty coverage of the 15-inch MacBook Pro.

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