Lenovo owned service centers launched in Delhi and Bangalore

December 17, 2015 0 comments

NEW DELHI, INDIA: Lenovo has announced its wholly owned and operated service centers in New Delhi and Bangalore. This is in line with Lenovo’s strategy to provide a highly differentiated and interactive customer experience. These well-equipped centers with highly trained staff will service and address Lenovo Desktops, Notebooks and Tablets related queries.

Speaking on this Sudipto Ghosh, Executive Director Services, Lenovo India said, “As we are shifting from a product centric company to a customer centric company, there is an increasing need to focus on after sales service. Our intent of launching this flag ship service centers is to create a bench mark which can be easily replicated by our authorized service partners. This will also offer a more technology driven Lenovo Solution to our customers.”

India is one of the first countries in the Asia Pacific region to launch Lenovo owned service centers. In the near future, Lenovo accessories and warranty upgrades will also be sold at these centers.

In addition to this, Lenovo has also launched an app called ‘Lencare’ on Google Play store. This app allows customers to register their machine, check their service order, schedule a call back and find a carry-in service center close to their locality.

Currently Lenovo has 200 partner led service centers across the country. In the coming months it is planning to expand its service footprint by launching many more Lenovo owned service centers.

 

 

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