Symphony: Smoothening Cash Flow

Solution Requirement

Being a sales-driven company with sales employees always on the move, Symphony incurs a huge amount of travel related expenses each month. Employees would mainly use cash for travel and other expenses. The process of reporting these cash expenses was completely manual.

Employees were required to keep physical records of all bills and receipts and send them for accounting to Symphony’s corporate office in Ahmedabad. Until these records and bills were submitted, the management was clueless about how much money was being spent by employees. For employees, the manual process meant wasting a lot of time dealing with cash and paper.

Solution Deployment

Real-time visibility and control over all spends: Before Happay, Symphony managers would provide imprest cash to employees but were unable to know how and where the cash was spent. They could track and review the spends only when reports were submitted.

Now with Happay, every expense that is incurred on the company’s behalf is via the Happay Card. With Happay cards, Symphony administrators can keep a watch on all expenses in real-time, as they are incurred. Happay enables Symphony to easily identify fraudulent activity and take corrective action immediately.

Solution Benefits

• Happay’s digital technology eliminated all the pitfalls of cash

• Boost in productivity

• Before Happay, Symphony employees would dedicate a whole day to put the expenses and receipts in order, followed by numerous back and forth communication and follow-ups with HR. What used to take 1-2 days earlier now takes an hour.