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customer-information-management Case Studies

Uninor's Customer Information Management improves operational efficiency

Uninor launched CIM – Customer Information Management to achieve —360 deg customer view, user friendly GUI, reduced AHT, reduce repeat callers, improve FTR.

By Preeti Gaur
Jun 05, 2015 04:44 IST 4 Min read
Customer Information Management News
Uninor's Customer Information Management System reduces repeat callers by 3%
By Rashi Varshney
May 13, 2015 11:25 IST 4 Min read